To empower consumers with the knowledge to protect their interests and to seek redress in matters relating to products and services
Reciprocal consciousness of rights and duties by consumers and suppliers of products and services
  • Effective consumerism
  • Eradication of unfair and fraudulent commercial practices
  • Harmonious relationship between consumers and businesses

Our Services

Creation of consumer awareness

It is believed that if consumers were made aware of their rights, they would be well-positioned to seek redress

Publishing of Consumer Journal

Publishing of Consumer Journal, a multi-disciplinary journal which addresses diverse issues of consumer concerns.

Duty consciousness

consumers are encouraged to perform their own part of a bargain in order to create the legal basis for a claim.

Reviewing consumer protection laws

Reviewing consumer protection laws, mounting public enlightenment campaigns in the press and broadcast media, etc.

Awareness raising

Awareness raising activities to suppliers of products and services to make them conscious of their obligations under the law.


Consumer Awareness Organisation network with other national and international consumer organisations, workshops, research and documentation.


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